We didn't manage to actually connect on the phone until Wednesday. Update - Feb 2: Last Monday, around lunchtime, I got voicemail from Melanie at B&N. Update - January 26: It took the Internet four days to do what B&N never managed - Y'all have bought enough stuff from amazon after clicking that 'buy a kindle' link above to net me $100 in referral fees (That's 3 kindles and some assorted other stuff.) Thank you! In turn, I'll be making a $100 donation to the EFF.

If you want a hackable linux-based ebook reader with a great user experience and great customer support, buy a Kindle. Generously they were taking care of the customers whose nooks failed toĪrrive for Christmas and then turned around and flatly refused to honor They've put out _press releases_ about how They've made repeated promises to me that they've failed to keep and

'For OVER A MONTH! I've asked for the problem to be escalated,' he said.Ī glance at the support forums shows the question being asked a week ago, only to be met by stony silence.Īt least, that is, until yesterday when a technician posted a terse message that the issue had been fixed and checksum matched the file.Barnes & Noble have, without a doubt, the worst customer service ofĪny company I have dealt with in the past decade. Our reader told us he'd contacted Parallels about the issue and spent some quality time bouncing around technical support. Run Windows on a Chromebook: All the details.Windows comes to Apple M1 silicon as Parallels delivers native desktop hypervisor.VMware is 'a few months away' from M1 release of Fusion macOS desktop hypervisor.Desktop 17 for Mac: In a Parallels universe with Windows 11 on M1 silicon.A different number and, well, it's probably best to steer clear or employ some other method to ensure the download is not about to spray your computer with all manner of nasties. A matching checksum means there is a good chance that the files are the same. By why of explanation, an MD5 checksum is a hexadecimal number computed on a file.

Parallels customer support sucks